Leads By Example

“A successful change process requires…individuals willing to give up an entitlement mentality, negativity, and/or whining, and to lead by example. If top leaders can't change, it's unlikely the organization will.” (North, 2008, p. 115)

North, M. To change or not to change: Concept versus reality. hfm(Healthcare Financial Management) 62 (10), 114-116. Retrieved November 10, 2008 from http://www.liberty.edu:2048/login?url=http://search.ebscohost.com.ezproxy.liberty.edu:2048/login.aspx?direct=true&db=bth&AN=34786713&site=ehost-live&scope=site

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